Core features 
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Selling homes. With us, it's personal
Selling a property isn't just about listing it on Rightmove, OnTheMarket and Zoopla. We are a small team with expert knowledge who will give you the personal service to deserve. Find out below how selling your home with Sure could be a great move.
Photography
Our photography will capture the lifestyle of your home. Photography is the most important tool to capture your buyer’s imagination and encourage them to get in touch to request a viewing. If you want to create the right first impression, you need high quality property photos to showcase it to the right buyer.
Floor Plans
A professional floorplan of your home showing all the key features helping your buyer understand the layout of your home to help them make a more informed decision, along with a compass to show which way your property faces. Details showing the room size in both metres and feet.
Direct Emails
We will introduce your home to our extensive applicant list.
Accompanied Viewings
One of the most essential stages of selling your home is the viewing! Understanding your home with expert knowledge of your home and the local area ensures we will achieve the best price.
Online Listings
Individually listed on our website with all the marketing featured for your home including, photos, descriptions, floorplan and if you wish videos and 3D virtual tour.
Zoopla, Rightmove & On The Market
Prospective buyers are frequently using the internet to identify properties. Once you list your property with the Sure Sales & Lettings, your property will be distributed nationally on both Rightmove, Zoopla and On The Market.
3D Virtual Tour
An immersive virtual reality tour of your home, allowing viewers to freely walk through your home anywhere, anytime. This is an optional extra (cost discussed at appraisal
Expert Negotiation
Our aim is to always achieve the best possible price, from the best possible buyer and we go to great lengths to negotiate this on your behalf. We always ensure we. check the financial status and motivation of your buyer before viewings We are also experts when it comes to seeing your sale through to fruition, Sacha is well known for her ability to overcome issues and achieve completion of your sale, with at little issues as possible for the seller
Recommend Estate Agents
We are a small and dedicated team, with vast experience and. Our business is built on reputation, we come very highly recommend by previous clients and local solicitors and we firmly believe that peace of mind for our clients is just as important as the results we deliver.
We are also a highly rated agent on Google and have been nominated by The Estas for our service in Sale & Lettings.
Experienced
Sure Sales & Lettings have been selling and lettings properties in Cheltenham since 2003.
Our staff are highly experienced, qualified property professionals, we are also members of The Property Redress Scheme and the DPS (Deposit Protection Service) and TDS (the Tenancy Deposit Scheme). Sacha Cresswell is also a Member of The National Association of Estate Agents . Our membership of these associations gives our clients the peace of mind that we are working to the highest standards in the Industry, and as members of the Client Money Protection Scheme; our client’s funds are fully protected.
More than just a price
Knowing in depth information about the local Cheltenham property market allows us to provide you with a detailed market report. We use a mixture of market analysis and experience to provide accurate and realistic appraisals for our sellers.
Meet Our Team
Tom Smith
Director
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Tom Smith
Director
Starting his career in property in 2009 Tom became part of the Surelet Team in 2012 rising from Lettings to Branch Manager before taking on Directorship with Jemma and Rob. With an extensive knowledge of Lettings and Staff Management, Tom oversees new business, property valuations and residential lettings. Tom and his wife have 3 children; and he is a self-confessed, overly-competitive 'Football Dad'. Most weekends he can be seen cheering on from the side-lines or helping to coach two youth teams at Abbeymead Rovers FC.
Sacha Cresswell
Office Manager
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Sacha Cresswell
Office Manager
S.cresswell@surepropertygroup.com
Having been an Estate and Letting Agent in Cheltenham for over 35 years (27 of those with Philip Pugh & Partners) Sacha has taken the position of Office Manager at Sure Property Group incorporating Philip Pugh & Partners, where she undertakes all aspects of Sales and Lettings. She lives in Churchdown with her husband and four dogs. She also is very close to her family and enjoys spending time with her Grandchildren. She is an amateur artist in her spare time and her paintings can be seen on Facebook: https://www.facebook.com/artbysachalc
Hannah Miller
Property Manager
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Hannah Miller
Property Manager
h.miller@surepropertygroup.com
Hannah has been with Sure Property Group for over 5 years and she is a Property Manager. She is well versed in all aspects of Lettings and is relied upon for her up to date knowledge of all the legal requirements of this business. She also lives in Churchdown with her husband and her beautiful white cat. Her favourite place to visit is Center Parcs!
Robert Buckley
Director
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Robert Buckley
Director
Having worked as a Lettings Negotiator and Senior Lettings Negotiator at Surelet before acquiring a Directorship in September 2015, Rob has specific and experienced knowledge of the Gloucester & Cheltenham Lettings Market. Rob is responsible for the day-to-day running of the front office and concentrates on new business, valuations and viewings. Rob loves to travel and enjoys regular weekends away with his partner and two daughters in their VW Campervan.
Jemma Carenza
Director
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Jemma Carenza
Director
With over eighteen years' experience in the Lettings Industry, Jemma began her career in accounting. With AAT Level 4 you can be assured that your rental investment will safely be achieving a profit in her hands. Having worked for Surelet since 2002, Jemma has a broad scope of experience including valuing, property management, inventories and the administration of letting out properties. When she's not in the office Jemma enjoys fine dining and holidays with her young family. She is a loyal Gloucester Rugby Fan as well as supporting Broadway Cricket Club (and being their tea lady!).
Residential Property Packages
Residential Sales
- Professional Photos
- Staging Advice
- Floorplan
- 3D Virtual Tour (optional extras)
- Direct Emails
- Rightmove, Zoopla, On The market, Boomin
- Sure Property Cheltenham Website
- Expert Negotiation
- Buyer Qualification
- Social Media Targeted Campaign
- Accompanied Viewings
- Sales Progression Management
COVID-19: Safe Viewing Policy
Using the latest technology to generate a targeted social media campaign through Facebook/Instagram/YouTube to expose your home to both active markets (buyers currently looking) and the passive market (buyers not actively looking but will move for their dream home).